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Interim Staffing and Training 

Immediate Access to Proven, Qualified Personnel

Other benefits include: 

• Cash increases with improved staff skills
• On-site knowledge transfer produces competent local employees
• On-site training/mentoring increases skill retention
• Temporary or long-term placements

Real Life Results

Lavaca Medical Center (“LCMC”) is a 25-bed community hospital in south central Texas providing a wide range of inpatient and outpatient services. LCMC’s business office manager resigned in 2002. Months of searching for a replacement resulted in no qualified candidates, so LCMC identified an individual from another department to become the new business office manager.

re|solution was engaged to mentor/train the individual selected. During the first three months of the engagement, the on-site re|solution interim business office manager managed the business office while the new business office manager shadowed and learned effective business office management. During the second three months, the new business office manager managed the business office and the on-site re|solution interim business office manager provided support while writing policies and creating a reporting structure.

During the six month engagement, LCMC also underwent a difficult system conversion. Cash remained relatively steady even with the turnover and system conversion problems. The new business office manager received continued support from the re|solution interim business office manager who remained a resource after the training/mentoring engagement ended.

Methodology 

• You select from our elite reserve of qualified personnel
• Mentoring option for training managers or higher level personnel
• Implementation of unique reporting and productivity tools with monthly reports to measure employee performance 
• Safety net of re|solution resources provide post engagement support